Refund & Shipping Policy

Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Once you have shipped the unopened product back to:

2110 S Main St, Kingfisher, OK 73750, United States

Please email us the tracking number to service@ep-nutrition.com

EPN Memberships are NOT refundable, but can be canceled upon request. Please contact service@ep-nutrition.com to request a cancellation. 


Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-5 business days. 

If you’ve done all of this and you still have not received your refund yet, please contact us at service@ep-nutrition.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Shipping Times

All order are shipping within 24 hours (business days only), with average shipping times taking no longer than 5 business days (domestic only). International shipping times can take up to 20 business days.

Domestic shipping is completed by FedEx ground. International shipping is completed by USPS.